Our Service Portfolio
Strategic Security
Governance, risk, and compliance (GRC) provide organizations the confidence and tools they need to operate their businesses without overstepping regulatory bounds. Too many organizations lack well-defined GRC programs or have the tendency to neglect funding them. To succeed, organizations must improve resilience and prepare for disruption to remain relevant and deliver value.
The business case for GRC must focus on improving risk visibility, aligning GRC efforts to business priorities, and delivering forward-looking insights to help firms act quickly and decisively. ServiceNow product line for GRC automation offers to orchestrate Policy, Compliance, Risk, Third-Party Risk, Business continuity, Privacy & Audit operations.
IT Infrastructure Library
ITIL offers a systematic approach to ITSM with more stable IT environments, reduced expenses, better awareness of risk, and enhanced customer support. The methodologies in ITIL focus more on automated processes, the integration and expansion of service management beyond IT, and the improvement of collaboration and communication across the entire organization. In a nutshell extending the focus beyond the traditional service lifecycle, holistic approach is grounded in a model that emphasizes four factors essential to successful value delivery:
– Organizations and people
– Information and technology
– Partners and suppliers
– Value streams and processes
HR service – Automation
Boost productivity by making it easy for your employees to get the information they need in one place. Reduce costs and cases with AI-powered self-service while gaining visibility into the skills of your workforce to unlock talent and help grow the business. HRSD includes powerful platform capabilities so you can optimize processes and deliver great experiences. Transform your business with a single, unifying platform for digital business. Scalable services and support for employees happens when you transform complex business processes. Streamline their self-service and support with embedded experiences across any digital channel. Digital workflows and automation can transform nearly any organization. Deliver a unified employee experience that supports flexible work and strengthens productivity.
Security Operations
As IT security becomes more robust, streamlining IT operations as a whole becomes more crucial than ever—especially as security threats continually evolve and pose unique, unanticipated threats.
Earlier detection and prioritization: SecOps tends to focus on checking smaller, more productive segments rather than large batches or entire programs at once.
Increased transparency: The increased ties and collaboration between development, security, and operations can create transparency.
Security improvements: SecOps improves security alongside the programming and operational aspects of DevOps.
Threat awareness: SecOps teams are typically trained in security operations to ensure that everyone understands the security threats.